OR

I have a book list>>

Questions?

All the eBooks for sale on this eStore are served through VitalSource.  The user may download this product to 4 different devices. 

Which eBook formats are available?

ePDFs

View on your desktop computer, notebook or tablet using the VitalSource eReader app. Pearson ePDFs provide basic eBook functionality with the familiarity of fixed page layout for a smooth transition to digital books. Users are able to take notes, highlight text and create bookmarks. Pearson ePDFs can be downloaded from the VitalSource app and viewed offline in the VitalSource eReader. 

ePubs

Our ePubs provide a more flexible experience as content reflows to fit the screen size of the device as users adjust fonts, rotate and flip pages. View on your desktop computer, notebook or tablet using the VitalSource eReader app. Search for and highlight text, create bookmarks and personal notes. 

How do I download my E-book?

Once you've made a purchase, you will receive an email which will contain login details for the Vital Source download.  Click the link and use the details in the email to log in to your Vital Source account.  Once you're in, your title should automatically display.  If it does not, wait ten minutes and click 'Update booklist' under the 'my account' tab.  Your book will now be ready to enjoy. 

Why does the screen change when I click to purchase?

We are working with a payment gateway partner - Payfast - and you are moving into their secure environment to make the purchase.

Who has access to my financial details once I enter them into the system?

 Only Payfast's secure, automated system will have access to your details to make the connection between your bank account and our account.  Neither Payfast, Pearson, nor their service providers will have access to your bank account details.

What products are available for purchase?

You can purchase all the eBooks listed on this website as well as access to some of our online product, like the Platinum Interactive Skills Atlas. We do not currently have print titles available for purchase but you will be able to purchase them at all good bookstores and online at Takealot 

Can I look at the product before I download it?

We do not currently offer peeks inside the product. 

It's taking longer than 10 minutes for me to have access to my book.  What do I do?

Please contact our customer services department on pearsonza.enquiries@pearson.com or 021 532 6009.

I have a question not covered by the list above.  Who can I talk to?

Please contact our customer services department on pearsonza.enquiries@pearson.com or 021 532 6009.