Operations and Process Management 6/E ePDF

Level / Grade:

Slack, N; Brandon-Jones, A


Perpetual licence

File type:

In stock
Operations and Process Management 6th edition is the market-leading text on operations and process management. This innovative text approaches the subject from a managerial perspective and provides clear and concise coverage of the nature, principles and practice of operations and process management.

The content is organised around diagnostic questions that relate the theory back to the key questions faced by managers in the workplace. Each chapter provides a range of examples, frameworks and techniques designed to help you better analyse existing operations and understand ways to deal with operational and process challenges. This new edition includes new cases studies drawn from a diverse range of industries and regions, and coverage of new topics such as servitisation and the co-creation of services.

This text introduces operations and process management for everyone who wishes to understand the nature, principles and practice of the subject, inspiring a critical and applied mastery of the core principles and processes that are fundamental to managing business operations successfully. It is aimed primarily at students with some management experience or those who are about to embark on a career in management.

This eBook is in ePDF format, which enables you to:
  • View the entire book offline on desktop or tablet;
  • Search for and highlight text; and
  • Add and edit personal notes directly in your eBook.
More Information
Author(s) Slack, N; Brandon-Jones, A
Level/Grade Tertiary
Brand Not applicable
Imprint Pearson
ISBN 9781292350103
Licence Perpetual licence
File type ePDF
Format Fixed layout
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