7 Principles of Conflict Resolution, The 1/E ePUB

Level/Grade: Professional
Author(s): Weinstein, L
ISBN: 9781292220949
License: Perpetual licence
File type: ePub
R290,00
R290,00
The 7 Principles of Conflict Resolution is the go-to resource for conflict and dispute resolution, whether you're new to the subject or an experienced practitioner. This book sets the out seven principles to create and maintain successful, workable relationships through effective conflict resolution. It provides you with the tools to resolve or mediate difficult conversations and conflict situations whatever the situation or context and help other people do the same to transform professional and personal relationships permanently. Crucially, it allows you to achieve results without the need to go to court or litigation even when conflict has escalated or is entrenched. The seven principles to effective conflict resolution will enable you to understand, discuss and resolve problematic situations whether as an individual or organisation.

The seven principles are:
  • Acknowledge the conflict;
  • Take control: building resolution focused conversations;
  • Construct a resolution with the Conflict Resolution Framework;
  • Enable others' success;
  • Build the resolution culture;
  • Walk the walk; and
  • Engage the safety net: when informal resolution doesn't work.
Benefits of the ePUB format​ include:​
  • The ability to view on ​a ​desktop computer, notebook or tablet;
  • The ability to adjust fonts, rotate and flip pages, causing content to reflow to fit the device's screen giving the user a more flexible experience; and
  • The ability to take notes, highlight and bookmark.
Country South Africa
Product Type Text Book
Author(s) Weinstein, L
Level/Grade Professional
Brand Financial Times Series
Imprint Financial Times Publishing
ISBN 9781292220949
Licence Perpetual licence
File type ePub
Format ePUB3
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