7 Principles of Conflict Resolution, The ePUB

Level / Grade:

Weinstein, L


Perpetual licence

File type:

In stock
The 7 Principles of Conflict Resolution is the go-to resource for conflict and dispute resolution, whether you're new to the subject or an experienced practitioner.

This book sets the out 7 principles to create and maintain successful, workable relationships through effective conflict resolution. It provides you with the tools to resolve or mediate difficult conversations and conflict situations whatever the situation or context and help other people do the same to transform professional and personal relationships permanently. Crucially, it allows you to achieve results without the need to go to court or litigation even when conflict has escalated or is entrenched.

The 7 principles to effective conflict resolution will enable you to understand, discuss and resolve problematic situations whether as an individual or organisation:
1. Acknowledge the conflict.
2. Take control: building resolution focused conversations.
3. Construct a resolution with the conflict resolution framework.
4. Enable others' success.
5. Build the resolution culture.
6. Walk the walk.
7. Engage the safety net: when informal resolution doesn't work.

The 7 Principles of Conflict Resolution will guide you through the process from beginning to end, with a framework for conversations and tools, techniques and strategies that work. There are also templates, exercises and worksheets that you can use to support conversations.

Benefits of the ePUB format​ include:​
  • The ability to view on ​a ​desktop computer, notebook or tablet;
  • The ability to adjust fonts, rotate and flip pages, causing content to reflow to fit the device's screen giving the user a more flexible experience; and
  • The ability to take notes, highlight and bookmark.
More Information
Author(s) Weinstein, L
Level/Grade Professional
Brand Financial Times Series
Imprint Financial Times Publishing
ISBN 9781292220932
Licence Perpetual licence
File type ePub
Format Reflowable
Write Your Own Review
You're reviewing:7 Principles of Conflict Resolution, The ePUB