Connected Leadership ePUB

Level / Grade:

Hayward, S


Perpetual licence

File type:

In stock
Many organisations struggle to transform into customer-centric businesses. The pressure to adapt more quickly, in a more trustworthy and sustainable way, has never been greater. The need for the connected organisation is clear.

The book describes the five organisational factors that describe the connected organisation:
  • Purpose and direction;
  • Authenticity;
  • Devolved decision-making;
  • Collaborative achievement; and
  • Agility together.
These five factors create a workforce that is both inspired and focused on doing the job well, creating a superior experience for customers, which drives loyalty and advocacy in the marketplace. In the world of social media, this effect is often played out on a global stage, exaggerating the effect of the connections – for better or for worse.

Benefits of the ePUB format​ include:​
  • The ability to view on ​a ​desktop computer, notebook or tablet;
  • The ability to adjust fonts, rotate and flip pages, causing content to reflow to fit the device's screen giving the user a more flexible experience; and
  • The ability to take notes, highlight and bookmark.
More Information
Author(s) Hayward, S
Level/Grade Professional
Brand Not applicable
Imprint Financial Times Publishing
ISBN 9781292104799
Licence Perpetual licence
File type ePub
Format ePUB
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