Quality Management for Organizational Excellence: Introduction to Total Quality (Pearson New International Edition) 7/E ePDF

Level/Grade: Tertiary
Author(s): Goetsch, DL; Davis, S
ISBN: 9781292035536
License: Perpetual licence
File type: ePDF
This practical, student-focused text shows how to focus all of an organisation's resources on continuous and simultaneous improvement of quality and productivity, thereby continually improving performance and competitiveness.

It coherently addresses all elements of quality management, including Lean, Six Sigma, Lean Six Sigma and many topics that competitive books overlook (e.g. peak performance, partnering, manufacturing networks, culture and crucial 'people' aspects of quality). Direct and straightforward, it links 'big picture' theories and principles to detailed real-world strategies and techniques. Throughout, critical thinking activities, discussion assignments and research links promote deeper thinking and further exploration. This edition adds new cases and information on topics ranging from supervision to certification, QFD and SPC to benchmarking and JIT.

This eBook is in ePDF format, which enables you to:
  • View the entire book offline on desktop or tablet;
  • Search for and highlight text; and
  • Add and edit personal notes directly in your eBook.
Country South Africa
Product Type Text Book
Author(s) Goetsch, DL; Davis, S
Level/Grade Tertiary
Brand Pearson
Imprint Pearson
ISBN 9781292035536
Licence Perpetual licence
File type ePDF
Format Fixed layout
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