OS X Support Essentials 10.11: Supporting and Troubleshooting OS X El Capitan ePUB

This is the official curriculum of the Apple El Capitan 101: OS X Support Essentials 10.11 course and preparation for Apple Certified Support Professional (ACSP) 10.11 certification, as well as a top-notch primer for anyone who needs to support, troubleshoot or optimise OS X El Capitan.

This guide provides comprehensive coverage of OS X El Capitan and is part of the Apple Pro Training series – the only Apple-certified books on the market. Designed for support technicians, help desk specialists and ardent Mac users, this guide takes you deep inside the OS X El Capitan operating system. Readers will find in-depth, step-by-step instructions on everything from installing and configuring OS X El Capitan to managing networks and system administration. Whether you run a computer lab or an IT department, you'll learn to set up users, configure system preferences, manage security and permissions, use diagnostic and repair tools, troubleshoot peripheral devices, and more – all on your way to preparing for the industry-standard ACSP certification.

Benefits of the ePUB format​ include:​

• The ability to view on ​a ​desktop computer, notebook or tablet;
  
• The ability to adjust fonts, rotate and flip pages, causing content to reflow to fit the device's screen giving the user a more flexible experience; and
  
• The ability to take notes, highlight and bookmark.